How To Manage Delivery Without COVID-19 Hotspot Route

As drivers rush to complete the delivery of goods and groceries, they must have information on hotspot routes and alternative roads to reach their destination safely.

Problem:

From the few lines above we understand
the challenges leaders in the deployment face during delivery. On the way to the destination, they must have a clear route avoiding hotspots and roads.

This problem requires the help of technology to guide the sales manager to the safest and shortest route.

Through the application used by couriers, the IT team displays the best route to the destination on handheld devices.

Roads will be closed by government agencies after a few days and reopened if the situation changes. The driver or delivery manager should be aware of these changes.

Solution:

When the country entered a state of lockdown to limit the spread of COVID-19, roads and streets were blocked in cities to encourage movement checks. of people.

There were only limited roads and alleys open to ensure the delivery of essential supplies including food, medicine, and other essential packages.

This has led to a demand for a navigation system that provides a safe route to the destination and avoids COVID-19 hotspots.

Suppliers see on their screens the different routes that are not blocked because they are in hotspots or safety zones, which helps them avoid these routes and reach their destination safely.

This feature is made possible by mapping the roads using satellites or drones and feeding
the closed highway or blocked road information into the central database.

Upon delivery, Executives enter the destination into the handheld devices, and the master database provides input on which roads to avoid and where to turn.

Those from satellites or drones Images provided are high-resolution to help mark paths, turns, and detours.

This helps the deliverer get clear guidance while driving to the destination.

As the roads and city are blocked, it is difficult to understand if a Street has no traffic or has less traffic. This could confuse the delivery line.

Therefore, the delivery fleet and the fleet manager need to have information about possible routes before they start. Data from mobile phones or other 

GPS devices from
vehicles already on the road provide this input to the master server, which in turn is transmitted to the delivery companies.

The online GPS tracker can guide the driver and fleet manager over roads, lanes, overpasses, roads under construction, closed roads, and blind spots.

Even in locations where there is no cellular signal, the GPS will continue to guide the cyclist until they reach the area within network coverage. In the coverage area, the map is updated with delayed details.

As roads are opened and new roads are closed, the vehicle’s movement is tracked by GPS and shared with other app users. This takes care of the distribution of the updated data on the line
.

The control panel is prepared in the handset software, which displays the access points and suggests an alternative route to the delivery fleet and Fleet Manager.

The customer is also informed whether the destination is within the hotspot or safe zone.

Data is provided by government agencies to logistics companies when available.

Obstacle:

When the target is within the hotspot area or safe zone, it is also challenging for the delivery to reach the target when the
-Delivery address falls into the access point.

This will hamper the delivery process at the last mile and lead to customer dissatisfaction as the package may contain important medication or other medical equipment.

Workaround:

To overcome this, the courier could contact the recipient and ask him to come to the border where he can collect the shipment could package.

Once the customer reaches the edge of the access area, the courier can make a contactless delivery from a safe distance.

BIRD VIEW

This term is used to mean to describe the view of a drone camera and helps to mark routes, passages for two-wheelers or electric bikes, closed roads, etc.

This facility is used by the city administration together with the logistics company
and is achieved by using remote and unmanned drones to identify closed roads marked in the teacher database.

These marked roads are then removed by the software while calculating the best possible routes for delivery people.

Many companies offer drone services to government agencies or private dams in the logistics business and thus help to map the best possible routes.

Without the use of aerial maps, all planning would have been done by drawing routes on physical maps, making routing complex and confusing.

FUTURE TECHNOLOGY

Drones to monitor the hotspot area and security zones are also being tested to deliver light packages, mainly containing food and medicine.

Few companies are testing their drones to deliver groceries from now on and we try to keep human involvement as low as possible.

Conclusion

As COVID-19 brings challenges, several companies are offering solutions with IT.

With the help of drones and mobile GPS devices, changes in hotspot areas and buffer zones are recorded. Milan and are provided to logistics companies.

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6 Ways Organisations Can Deliver On Same-Day

Whoever said “time is money” is right. In the delivery business, this adage is like gospel truth. With technology evolving so quickly, everyone wants everything in one click. This is the case with parcel deliveries.

Therefore, more and more customers expect to receive online orders immediately.

However, not many companies have been able to meet this need smoothly.

We have listed six ways you can deliver packages within a set timeframe.

1. Getting the right information about buyers is crucial

It’s important to get the most important information correctly Information. You don’t want your drivers to get lost trying to find their destination and lose
crucial time.

Delivery management software should ask basic questions such as: Such as a landmark, and a pin code, which can help the driver to find the place easily.

This will not only help them save their time but also their efficiency and improve speed. This not only allows drivers to make maximum deliveries but also ensures that the deadline is met.

Also, get information on when customers are available and when the delivery will take place. with which they feel
comfortable. It is a loss for the organization if the driver has to return from the buyer’s door without delivering the product because the consumer is unavailable.

2. Drivers are your capital.

Make sure they are competent and efficient.

There is no real substitute for a good driver. All shortcuts and technologies will have no real use if employees are not trained. Make sure they look their best.

Monitor your performance and deploy your best drivers for prioritized deliveries.

3. Tracking, and control of drivers and packages

The organization must have a complete overview of all aspects of the delivery. From service requests to packaging, management must keep track of all the small details.

Follow the entire transaction as it takes place.

Get full control of your delivery operations. The more information you have, the better control you have over your delivery, and in turn, can keep your customers happy.

Tracking shipments allows management to help drivers navigate through the routes, help with adversaries and simplify the driving process.

Package monitoring also helps you to avoid mix-ups and mismatches of deliveries. Product mix can hinder the same-day delivery process.

4. Plan strategies, plan your route and group shipments

When you’re running against a deadline, it’s the right plan important to be successful. A simple way to organize your delivery schedule is to set a priority. This allows you to identify customers or stops that need to be served, based on the importance of an order or according to the promise made.

Setting a priority allows you to identify the Consumers who need same-day delivery or items that are perishable.

A defined plan will also help you establish a route for drivers to make deliveries.

Identify traffic bottlenecks that are always a problem and rush hours. Assign specific drivers to areas that that are likely most familiar with the area or able to navigate traffic easily.

Planning also includes identifying times when Your drivers are unavailable or when the vehicle is out for maintenance. A delivery management system takes care of all these needs so management doesn’t get in the way.

5 ​​​. Facilitate internal communication

While communication is important, it must be fluid and clear. Complex structures can impede communication and instead confuse drivers.

Use a system that easily integrates customer contact details. The app should also have a feature that can facilitate interaction between drivers and customers to avoid delivery delays.

Smooth communication between the organization and the drivers is essential. in addition. This helps to inform drivers properly and also helps them in case they run into problems.

6. Automation can reduce problems.

Invest in good delivery management software.

Manage last mile delivery and provide sure same day packing can be done cumbersome task when done manually. Automation is key to simplifying the whole process.

High-quality and technologically advanced delivery management software can help to manage the whole transaction smoothly.

The app takes care of all your needs, from customer service to route planning to final delivery.

The software can help you automatically create a route according to customer requirements to create. locate, assign vehicles, take care of fuel and fuel maintenance, control drivers, facilitate internal communication, and interact with customers, among others.

The built-in navigation system also helps drivers in this to find their way to customers.

In addition, the automation system takes unnecessary paperwork out of the store, making the process simpler, easier and faster. The app aims to help record arrival or departure, proof of delivery, and key performance indicators.

Once you’ve digitized the entire process, managers can get reports and information about each driver’s performance.

This information can be used to identify highly skilled drivers who will deliver important packages on the same day.

The software can also be customized to handle products in the Stock and take care of manufacturing Secure stock is available. This will ensure your commitment is met.

Conclusion

Organizations need to remember that if you don’t deliver it right, customers are turning to someone who will meet their expectations. So it’s important that you up your game and offer your customers same-day delivery.

If you want to start same-day delivery to attract more customers and survive in the competitive business, investing in the best delivery management software can be a wise choice.

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9 Amazing Ways To Improve Last Mile Delivery

 

Several things need to be kept in mind if you want to be a market leader, but the biggest focus should be on last-mile delivery, the final step in the supply chain.

Demand for same-day and next-day delivery is growing; Therefore, maximizing last-mile delivery efficiency should be a high priority for retailers.

Something that will give you an edge over others is having
delivery management software Potential to transform businesses.

It’s like a virtual robot that takes care of everything from picking up the order to delivering it correctly. safely at the customer’s door.

So how can you improve your last-mile delivery with the best delivery management software?

Here are some tips to ensure customers get their orders on time

1. Puts customers in control

Customers feel empowered when they have choices to personalize their delivery. The shipping management system offers different time slots and allows customers to select the date and time slot they are available to receive their orders.

You can also change the Time window until the last day of product delivery.

Today, the definition of last-mile delivery has changed due to the coronavirus pandemic.

Contactless delivery is the new norm.

Customers can now provide instructions on where and how their order should be delivered without having to be in direct contact with the delivery staff.

2. Real-Time Tracking

From start to finish, you are in control of every component of the Delivery process through the software. The integrated communication system follows the driver in real-time,
from the moment he picks up the product from the warehouse, through the distances traveled until the product is delivered to the customer’s doorstep.

Customers also stay informed as they can also follow the movement of their order live once it is ready for delivery. You will receive instant notifications via SMS or email as soon as the driver is close to your location. You’ll also receive notifications when there are delays.

This reduces annoying customer service calls and increases customers’ confidence in your last-mile delivery service

3. Easy Task Assignment

No paperwork.

You have access to a fully functional dashboard to manage the business remotely.

You can set your priorities and focus on what matters most Aspects such as time filtering and state.

It also makes it possible to induce any third party when one of the internal capabilities is exhausted.

4. Automatic dispatch

You can optimize your logistics tasks and communicate directly with the driver through “smart notifications” available in the delivery management system.

Smart Notification considers three critical factors before shipping: proximity to the pickup location, vehicle capacity, and driver qualification.

5. Manual shipping

You also have the option to switch to manual mode the controller of your choice. The system also allows you to transfer orders between drivers if a last-minute change is required.

Delivery management software gives you the power to make adjustments on the fly and on the fly communicate changes with the controller via your smartphone or tab.

6. Route optimization

Not all last-mile deliveries are created equal, Good planning will save you a lot of money and time. It offers an integrated digital mapping system that allows drivers to find the customer’s address easily.

Captures customer orders and automatically identifies packages that need to be delivered to the exact location. It also assigns loads to the appropriate
vehicles and drivers accordingly.

So what do you achieve here?

A minimal amount of work and maximum deliveries in a short time.

7. Advanced Algorithms

To achieve smooth last — Mile deliveries, it is important to evaluate everyone involved. Use analytics to evaluate deliverer performance and identify hotspots where your deliveries are most popular.

8 . Proof of Delivery

Last-mile delivery software captures electronic proof of customer delivery with necessary information such as notes, photos, and signatures to solve delivery problems in time.

9 . Customer retention

Your customers’ requirements are simple; smooth delivery and smooth payment. The delivery management app provides
just that. It bridges the gap between the owner, the courier, and the customer to eliminate any potential issues and ensure error-free last-mile delivery.

Customers also have the option to provide instant feedback. This will lead to rapid business growth and a growing customer base.

The customer is king, meeting their expectations will steer your business in the right direction, which translates into big profits, a stronger customer base, and most importantly, a strong image for the
brand.

Though delivery management software packages are expensive, think Remember it is a unique investment vehicle that promises high returns.

Increase fleet productivity, scale your business, optimize routes, boost customer satisfaction, minimize Your fleet problems, reduce fuel consumption, and increase customer loyalty.

So all of these factors together increase the profitability of your business.

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10 Ways To Troubleshoot Problems In Delivery Business

 Are you worried that your delivery company can’t break into the market? Well, this industry is pretty crowded as the stakes are high; one big mistake and your reputation are ruined.

There is only one general rule of thumb that can help you outperform the competition: put your customers first. But that’s easier said than done, as the flexible nature of the business means few things are outside of management’s control.

Here are some
tips for dealing with unforeseen situations face while running a successful delivery business

1. Labor Crisis

E-commerce companies are always faced with a huge labor shortage. The situation has worsened due to the corona pandemic. But regardless, the delivery of courier, grocery, or e-commerce items should continue unimpeded.

So what you can do, is have a backup Fleet Solid Delivery Agent Offer incentives and rewards for performing a task in an emergency.

Cloud-based delivery management software development keeps track of assigned tasks, from picking up the product to delivering it to the customer’s doorstep.

2. KYC — Know Your Competitors

Stay ahead of your competitors by keeping track of what they are do. . Your strategies and costs can be a major factor in making customers choose your
service over others.

In most cases, customers are looking for services with minimal shipping costs

Offer your customers different price packages based on product availability, size, weight, and delivery speed.

Suppose a customer wants your product delivered within 24 hours and a higher amount, but make sure it is provided within the promised time.

This is an effective and foolproof strategy to grab customers’ attention /p>

3. Warehousing

Avoid delays by speeding up communication with your warehouse.

Make sure you have enough stock of the products you want to sell. Use an inventory management system that uses scanning devices to get the latest information about your inventory, automatically updates the item list in the cloud, and keeps you informed.

4. Delivery Management Software

Customers want their products to be delivered as quickly as possible with minimal shipping costs. That’s why it’s important to simplify
your internal processes for processing your orders.

Use technologies like route optimization and real-time tracking to help delivery agents deliver products faster and increase the number of shipments in a short amount of time.

Delivery management software is a savior that lightens the load and avoids missed deliveries. Barcodes, Radio Frequency Identification (RFID), and routing software provide superior logistics services.

5. Use Electronic Data Interchange

Replace that tedious paperwork with electronic data.

Use cloud services to keep track of every little detail, including helping your deliverers with product inventory.

6. Tell your customers

To put it more simply, tracking software can also be used to communicate with customers about the estimated delivery time via SMS, email, or messaging applications.

Customers never lose track of the location of the deliverer. Intelligent routing can be used to deliver to the same place, reducing fuel and transport costs and increasing efficiency.

Even if you can’t reduce the delivery time, at least Your customers can have peace of mind knowing the status of their packages.

7. Effective and secure packaging

To stand out from the crowd, your services must be top-notch.

Each product must be treated with the utmost care and delivered in appropriate packaging.

But in the event of an accident or unexpected event resulting in damage to the product you are responsible for damage control.

Ensure the damaged product is and offer some kind of bonus points or discounts that the customer can redeem when they place an order with your company next time. This way you can avoid negative publicity and enjoy a loyal customer base of
customers.

8. Modernised packaging

Packaging boxes come in many different shapes and sizes and in most cases, fitting in a vehicle becomes quite challenging. Therefore, use boxes of the same size and pack them in such a way that the delivery vehicle can transport a maximum number of boxes. Package optimization allows you to deliver faster in less time.

9. International Delivery

If you also have an international delivery business, it’s important to make the right connections so that you know which services to trust and which to avoid.

Have your list of messaging services.

10. Customs clearance

Save time and paperwork by declaring your goods online before they even leave the country. Your package can then clear customs and go straight to its destination. This will save you a lot of time.

Conclusion

The critical points behind any successful delivery business are customer service, efficiency, and quality of service. Use the right tools and technology for your business.

Pre-identify your challenges to ensure smooth deployment and take your business to the next level.

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