Thursday, March 30, 2023

How To Benefit From Real-Time Delivery Route Optimization

 How to use modern technology to improve customer experience has always been the main question.

One such use of technology is the use of the Global Positioning System (GPS) and satellite imagery to track couriers and provide updated routes on the fly.

While a passenger is in transit, real-time data is provided to optimize the route and live vehicle tracking will improve the performance of passengers as the fleet master can direct the passenger to alternative routes to the destination.

Below are 10 ways how live tracking can benefit the logistics industry.

1. Convenient routes: can be explained as a route assigned to a specific driver, taking into account the type of road on which the vehicle must travel and the corresponding Considering the width of the route for that particular type of vehicle, the number, and type of packages that can be assigned to that particular cyclist.

Real-time route optimization can be used to the benefit of the driver by using the Vehicle guided to the required type of road and can help you avoid wrong turns into narrow lanes.

For example, a car used to deliver large packages will do so Get real-time updates to avoid narrow lanes and use main roads.

2. Bird View: this is a feature widely used by fleet managers to follow the route live and inform the driver of upcoming roadblocks.

In such cases, the driver will receive a real-time update of the updated route on the handheld device. This type of route calculation is carried out taking into account the shortest possible route for a given type of vehicle.

The entire exchange of information takes place in a matter of seconds, while the driver is already on the road and is therefore called Real-time route optimization.

2. The automatic route navigator: scans the road in front of you.

Once the list of destinations has been entered into the software, the software’s brain, an algorithm, map the locations and scans the streets from the map already in place—images and data sources about the route.

Based on the inputs from the scanned roads, the best route for that particular driver is highlighted and sent to the handheld device.

All these calculations and maps are done in minutes thanks to the advanced
technology and processing speed.

4. Real-time data: refers to data generated based on calculations while the driver is on the way to the destination.

If the vehicle turns onto an unexpected road while driving, the GPS examines the road ahead and plans a new route for the driver.

This data is immediately sent to the fleet master and the driver.

The map displayed on the handheld will update to show the new address and roads the driver should use. This function is of great importance and advantage in the logistics business and can ensure the safety of the driver.

5. The Driver Performance Analysis: is also another valuable piece of data for the company. Although drivers are given a predefined route to drive, it suddenly deviates from the defined path, stops at irregular intervals or random locations, and delays can be tracked using real-time data.

This flows back from the driver to the fleet manager. Using this data, the fleet manager can make decisions to improve service and reduce any delays that may be experienced.

6. The analysis of time spent and fuel consumed: is also a factor to consider to improve the business. Although these factors are comparatively less important, failing to master them would result in delivery delays and, to some extent, losses for the company.

A cumulative measure of the performance of drivers over a specific period A regular period can help to make high-level decisions. Although changes are made to the store, the result would improve customer satisfaction.

7. The automatic notification: informs the driver about the changes made by the fleet manager. This happens as the driver navigates toward their destination.

When updates are sent to the driver, the app on the handheld device will automatically refresh the screen and generate a notification sound for information for the driver to review the changes.

The driver does not have to worry about getting the latest information about the from the fleet manager.

8. Delivery Time Scheduler: this is another aspect of real-time route optimization and benefits the customer.

While a passenger is in transit the ability to deliver a package when the customer is unavailable, this option allows him to reschedule the delivery to a convenient time.

As the rescheduling data updates the passenger In real-time they can switch to the next location, thus saving the waiting time for the
customer who has postponed the delivery from their end.

9. The Fleet Manager: can control and update the routes of more than one passenger in real-time. This can help in better coordination between passengers during emergency deliveries.

Some items can be very vital and need to be delivered with the utmost urgency. While this is a rare scenario, there is a possibility.

10. The automatic return calculator: can be used to collect a package from a customer who wishes to return it.

While logistics deals with packages going from businesses to consumers, there are also cases of returns. If a return is scheduled, the fleet manager can update the route for a passenger to receive the package while driving in the same way as

Conclusion:

While live tracking is a feature used by the fleet manager used to track vehicles, the customer can also view the package status and location on the interface provided to them.

This improves customer satisfaction and thus overall trust in the company.

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