Why You Must Integrate Last-Mile Delivery With Fleet Management Software

 

Last-mile delivery is the final step in the supply chain. More than often this is the epitome of consumer satisfaction. The dynamic nature of the business can make management a stressful job.

To meet the increasing demands of customers, a solution has to be found and solved by management can deliver problems last mile efficiently. This is where fleet management software comes in.

Let me give you the top 8 reasons why your business should invest in fleet management software and integrate it with last-mile delivery.

1. Inventory Tracking Can Be Profitable

With the best fleet management software, you have technology in your hands that can help you control inventory and vehicles to the end of the destination. Management can monitor the movement of fleets and make sure you are on the right track.

This feature can help you protect your goods, help your drivers, when they are stuck, and to send out help in need, among other things.

Helps you understand if the fleet is going off the deviating route or if a delivery is taking longer than expected.

Tracking along the delivery route allows companies to see where inefficiencies lie so they can better plan their routes.

From large to small companies, the ability to track where all drivers are at any given time leads to greater efficiency, both in costs and operations.

2 . Monitor drivers, and help them navigate

Just like the fleet, the software can be used to monitor drivers.

Constant monitoring ensures your delivery package is safe, good handling practices are followed, and company rules are adhered to.

Manager, You can monitor key metrics including successful deliveries, on-time deliveries, travel time, customer feedback, distance traveled, and much more. These can be filtered by delivery category, driver, day, week, or even time of day.

It also helps you to identify driver pain points. Amongst other things, this data can provide a lot of fodder for training courses where management and drivers can work on specific areas.

3. Optimize routes and reduce vehicle downtime

Despite the best planning, things can still get crazy. Traffic, vehicle breakdowns, and driving speed can slow down the speed of the fastest delivery process.

That’s why you need real-time monitoring with route optimization. When integrated with a fleet management solution, the last-mile delivery application can enable companies to optimize delivery routes in real time, avoiding unnecessary delays.

The software optimizes delivery routes by automatically considering elements such as time, location, vehicle capacity, and estimated traffic. It then recommends efficient routes accordingly.

There are times when the consumer cannot accept the delivery. Any change to the route is automatically sent to the driver via the integrated communication system.

4. Automatic dispatch

With automatic dispatch, the system automatically assigns the most suitable driver for the right task at the right time. So managers don’t have to worry.

Deliveries can be automatically assigned based on driver location and distance. Managers can set an option to limit the number of tasks per driver to avoid burnout.

The automatic dispatcher also takes care of the spontaneous allocation of deliveries. The software can easily perform dynamic dispatch as needed and formulate the route accordingly

5. Helps manage third-party sources

Often delivery companies have too few staff or vehicles. This is where a third-party system or collaborative driver agency comes in.

The fleet management system allows you to manage these third-party sources on the same dashboard and through the same system as your fleet.

6. Improve transparency and accountability

Real-time monitoring, GPS navigation, and route optimization ensure drivers choose the safest routes. It reduces downtime for drivers and you can be sure there are no discrepancies.

With the software, management knows exactly when an order was placed, who placed it and who will deliver the order, when precisely the delivery is complete, which way is taken, and much more.

Additional proof of delivery in the form of a digital signature or a digital time stamp is involved for concrete proof of delivery.

This can be used for legal issues or consumer complaints. This can also be integrated into the software.

7. Improve Customer Satisfaction

From order placement to shipping information to order receipt, everything is within the customer’s reach.

Since the customer can also see the estimated delivery time, he does not have to wait all day.

The integrated communication system also allows them to interact directly with drivers in the event of a time or direction change.

8. Increases Productivity

The software allows management to control all aspects of delivery in a single system. The software takes care of all requirements: fuel management, maintenance scheduling, and the need for additional drivers or fleets.

It also reduces fuel consumption, reduces administration, improves the consumer experience, and ensures Customer loyalty.

Conclusion

By integrating GPS fleet management software with the last-mile delivery system, businesses can reduce costs, build brand equity and improve the customer experience.

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